HOUSE RULES &

FREQUENTLY ASKED QUESTIONS

WHAT ARE THE CHECK-IN AND CHECK OUT TIMES?

Check-in is at 4 PM and check-out is at 10 AM.

IS THERE INTERNET ON LOCATION?

Yes, there is high-speed internet (Vodafone) provided which works both in indoor & outdoor spaces

CAN I BRING MY PET?

Unfortunately, pets are not allowed at the property.

IS THE PROPERTY SUITABLE FOR SMALL CHILDREN?

The property is suitable for children, the pools are all below 1.40mt of water. Yet the children must be always supervised by an adult.

ARE THERE ANY ADDITIONAL FEES I SHOULD BE AWARE OF?

Yes, a tourist tax and a security deposit are required. All utilities are included in the rental price.

IS SMOKING ALLOWED IN THE PROPERTY?

Smoking within the house is not allowed. Only outdoors. Additionally, candles are also not permitted for safety reasons.

WHAT IS THE COST TO RENT THE TRULLI OF STARS?

To find out the rates, please do send an inquiry.

WHAT IS THE BOOKING POLICY?

  • You are required to send an upfront payment of 25% of the stay’s fares upon booking, then

  • You are required to send the rest of the stay’s fares (75%) within 30 days from your arrival

WHAT IS THE CANCELLATION POLICY?

If you book your stay directly through the website, the cancellation policy applied is the following:

  • If you cancel your booking prior to 30 days before your arrival, you will get the 25% upfront payment back

  • If you cancel your booking within 30 days before your arrival, we shall keep the 25% upfront payment - as compensation.